Terms & Conditions

Terms & Conditions:

By renting through 'Borrowed Boutique Perth' you agree to the following terms and conditions.

 

Booking & Payment:

Full payment is required at the time of booking to secure your hire. No holds without payment. All payments are final. 

Hire Period:

Standard hire is for 4 days unless otherwise agreed. Item(s) must be returned or posted back by the due date. Late returns will be charged $10 per day late. 

Failure to return item(s) past 14 days will be considered as non-return and customer will be charged 100% RRP price. Borrowed Boutique Perth holds the right to charge the customers account.

Express Shipping:

We offer Australia-wide express shipping for a flat rate of $30.00, which includes a pre-paid return satchel for your convenience. Item(s) will be posted in time to arrive before your selected event date. Tracking details will be provided once shipped.

Borrowed Boutique Perth is not liable for any delays caused by Australia Post, refunds are not offered if postage is delayed.

Pick-Up: 

Free local pick-up and drop-off is available from Balcatta, Perth by appointment only. Details will be provided upon booking confirmation.

Damages:

All items are dry cleaned and quality checked before each hire. Please treat all garments with care. If item(s) are returned with minor damage, the customer must pay the repair cost given to 'Borrowed Boutique Perth' by our chosen seamstress/dry cleaners. This is in addition to the hire fee.

If the damage is major and beyond repair the full RRP price will need to be paid in addition to the hire fee. Borrowed Boutique Perth holds the right to charge the customers account.

Borrowed Boutique Perth holds the right to determine if the damage is 'minor' or 'major'.

Cleaning:

All items must be returned unwashed. Dry cleaning cost is included in the hire price. If the item(s) require additional dry cleaning (determined by the dry cleaner and/or by Borrowed Boutique Perth) the customer must pay the additional fee. Borrowed Boutique Perth holds the right to charge the customers account.

Late Returns:

Late returns will incur a fee of $10 per day unless prior arrangements are made. If an item is not returned within 14 days of the due date, the customer will be charged the full RRP. Borrowed Boutique Perth holds the right to charge the customers account.

Cancellations:

Cancellations made 7 days before the hire date are eligible for a store credit. Cancelations within 7 days are not eligible for a refund or store credit, especially if the item(s) have already been shipped.

Try-Ons & Sizing:

We do not offer try-ons for postal hires. For Perth-based customers, try-ons are available by appointment. If you are unsure about sizing, please get in touch before booking - we're happy to help!